Legal & Transparency

📑 Privacy Policy

Last Updated: June 2026

1.1 Introduction

SHOTEJ Health Development Society ("we," "us," or "our") operates the official platform shotej.org. We are committed to protecting the privacy, confidentiality, and integrity of the personal information of our website visitors, donors, volunteers and stakeholders.

1.2 Information We Collect

We collect personal and non-personal information through voluntary user interactions in order to facilitate humanitarian operations, community engagement and secure digital services.

• Personal Information
  Name, email, phone number and mailing address.
• Donation Information
  Validated donor information and transaction records.
• Technical Information
  Browser, operating system, language, device type and anonymous analytics.

1.3 Data Protection and Cybersecurity Measures

In partnership with our technical development team at arccBangladesh (a concern of BangladeshICT), we implement strong cybersecurity practices to protect our website infrastructure and user information.

1.4 How We Use Your Data

The information collected through this website is used solely for legitimate organizational activities.

• Issuing digital donation receipts.
• Sending newsletters and important updates.
• Processing volunteer applications.
• Responding to public enquiries.
• Maintaining website security and preventing abuse.

1.5 Data Disclosure

SHOTEJ follows a strict Zero Commercial Data Sharing Policy. Personal information is never sold, rented, or shared with commercial organizations.

• Information may be disclosed only when required by applicable laws of Bangladesh.
• Authorized engineers may access limited technical data solely for maintenance purposes.
• Regulatory authorities may receive information during official audits.

1.6 Your Rights

Users have the right to:

• Request a copy of personal information.
• Correct inaccurate records.
• Delete newsletter subscriptions.
• Request clarification regarding stored data.

🍪 Cookie Policy

Effective Date: June 2026

2.1 What Are Cookies?

Cookies are lightweight text files stored on your browser to improve website performance, remember preferences, and maintain secure sessions.

2.2 How We Use Cookies

The SHOTEJ platform uses cookies only to improve website usability and operational performance.

2.3 Third-Party Services

Certain services integrated with our platform may use their own cookies.

• SSLCommerz
• bKash
• Nagad
• PayPal
• Stripe
• FontAwesome CDN
• WhatsApp Live Chat

2.4 Cookie Management

You may accept or reject cookies through your browser settings. Disabling essential cookies may affect website functionality.

📑 Terms of Service

3.1 Acceptance of Terms

By accessing or using shotej.org, you acknowledge that you have read, understood and agreed to these Terms of Service, Privacy Policy and Cookie Policy.

If you disagree with any provision, please discontinue using this website.

3.2 User Responsibilities

• Use the website lawfully.
• Respect organizational integrity.
• Avoid malicious activities.
• Do not attempt unauthorized access.
• Protect temporary login credentials.

3.3 Prohibited Activities

3.4 Donations

All donations are voluntary and generally non-refundable unless otherwise required by applicable laws.

Payments are processed securely through approved third-party gateways.

3.5 Intellectual Property Rights

All content published on shotej.org, including documents, reports, graphics, logos, source code, UI components, photographs, and media resources remain the exclusive property of SHOTEJ Health Development Society or its authorized development partners.

• Public documents may be viewed or downloaded for personal and non-commercial purposes only.
• No content may be copied, redistributed, republished or commercially exploited without prior written permission.
• Unauthorized scraping, automated data harvesting, or reproduction of website resources is prohibited.

3.6 Limitation of Liability

The website is provided on an "AS IS" and "AS AVAILABLE" basis. Although every effort is made to maintain continuous availability, SHOTEJ cannot guarantee that services will remain uninterrupted or error-free at all times.

• Scheduled maintenance may temporarily interrupt online services.
• Third-party APIs and payment gateways operate independently.
• Historical information should be verified before official use.

3.7 Governing Law

These Terms are governed by the laws of the People's Republic of Bangladesh. Any disputes arising from the use of this website shall be resolved through the competent courts located in Dhaka, Bangladesh.

📑 Governance & Transparency

SHOTEJ Health Development Society believes that transparency, accountability and good governance are fundamental to effective humanitarian services.

4.1 Statement of Principle

We are committed to maintaining ethical governance, financial accountability, transparent reporting, and responsible stewardship of all public and donor resources.

4.2 Institutional Governance Model

4.3 Financial Accountability

SHOTEJ follows an Open Accountability Policy for donors, partners and stakeholders.

• Annual statutory audits by independent auditors.
• Compliance with NGO Affairs Bureau requirements.
• Transparent project expenditure tracking.
• Documented financial reporting.
• Responsible donor fund management.

4.4 Information Transparency

The organization maintains a structured information policy to ensure public access to verified institutional information.

4.5 Secure Document Repository

Sensitive administrative documents, financial reports, and institutional records are protected through encrypted repositories and controlled access mechanisms.

• OTP Verification
• Authorized User Validation
• Single-use Download Tokens
• Encrypted Storage
• Access Logging

4.6 Integrity & Anti-Corruption Commitment

SHOTEJ adopts a Zero-Tolerance Policy towards corruption, financial misconduct, fraud, bribery, conflict of interest and operational opacity.

4.7 Public Transparency Contact

📑 Legal & Regulatory Compliance

This section outlines the statutory framework, regulatory obligations, digital governance, privacy standards, and compliance commitments maintained by SHOTEJ Health Development Society.

5.1 Statutory Identification & Legal Authority

SHOTEJ Health Development Society is a legally registered humanitarian and social welfare organization operating under the applicable laws of the People's Republic of Bangladesh.

5.2 ICT & Cyber Security Compliance

The platform follows national digital security principles and implements multiple layers of protection to safeguard users, organizational information, and financial transactions.

Any unauthorized attempt to access restricted resources, bypass authentication, or exploit vulnerabilities may result in legal action.

5.3 Privacy & GDPR Principles

Although SHOTEJ primarily operates within Bangladesh, the organization adopts internationally recognized privacy principles to protect donors, volunteers, and international stakeholders.

5.4 Financial Compliance & AML

SHOTEJ follows strict financial integrity standards to protect donors, prevent fraud, and maintain regulatory compliance.

• Verified payment gateways only.
• No anonymous financial processing.
• Validated donor identification.
• Automatic institutional receipts.
• Transaction monitoring.
• Compliance with AML principles.

5.5 Open Source & Technical Attribution

The website is developed using modern, lightweight, and open web technologies.

5.6 Legal Contact

📑 Developer Notes

This section provides technical information regarding the engineering, maintenance, security, and ownership of the SHOTEJ digital platform.

6.1 System Engineering & Ownership

The official website of SHOTEJ Health Development Society has been custom engineered using a lightweight, responsive and scalable architecture designed for long-term maintainability.

6.2 Intellectual Property

All software, source code, design layouts, organizational branding, logos, graphics, documentation, and technical assets remain the intellectual property of SHOTEJ Health Development Society or its authorized development partners.

6.3 Security Standards

Multiple layers of security have been implemented to protect public users, administrators, donors, and institutional information.

• HTTPS / SSL Encryption
• Secure Authentication
• Server-side Validation
• SQL Injection Protection
• Cross-Site Scripting (XSS) Protection
• Cross-Site Request Forgery (CSRF) Protection
• OTP Verification
• Encrypted Document Access
• Audit Logging
• Regular Backup Procedures

6.4 Privacy & Data Integrity

The platform follows responsible data management principles to ensure confidentiality, availability, and integrity of organizational information.

6.5 Maintenance & Support

Routine maintenance, software updates, security patches, and infrastructure monitoring are performed by the technical engineering team.

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